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TERMS

Terms of service

Last updated 2026-08-02

These terms govern your use of the BoltMate website, account portal, checkout, and licensing service (the "Service"), operated by Jared Allen doing business as BoltMate, of the State of Michigan, United States. The desktop software you install is governed separately by the EULA, and all data handling is described in the Privacy & Analytics Notice. By using the Service you agree to these terms.

Your account

To buy or use a BoltMate license you sign in through Microsoft Entra External ID (Apple, Google, or a one-time email code). You are responsible for the security of that account and activity under it, and you must be old enough to form a binding contract (at least 16).

The license we sell

  • The free trial lasts 14 days from the moment we first provision it for your account — the same software as the paid version, time-limited.
  • The paid license is a one-time payment of US $14.99 (or the price shown at checkout in your local currency including applicable taxes), bound to your account identity, for the machines you personally use. It is a one-time purchase, not a subscription.
  • You may not resell, sublicense, or transfer your license, redistribute the binaries on a paid platform, or represent yourself as the publisher.

Payment, pricing, and taxes

Payments are processed by Stripe; we never receive or store your full card details. Prices may change, but never for a purchase you've already completed. You are responsible for taxes not collected at checkout. We may refuse or cancel an order in cases of suspected fraud, error, or a pricing mistake.

No refunds; EU/UK right of withdrawal

  • All sales are final. BoltMate has a 14-day free trial with no payment required, so you can fully evaluate it before you buy. Because of that, and because it's a low-cost one-time purchase, we don't offer refunds on the license fee.
  • EU/UK consumers. You have a statutory 14-day right to withdraw from a purchase of digital content. Because the license unlocks software immediately, at checkout you must expressly consent to immediate performance and acknowledge you lose the withdrawal right once the paid features are available. If you give that consent, the sale is final; if it wasn't captured, your statutory 14-day withdrawal right applies. Nothing here removes a non-waivable right.
  • A chargeback or payment dispute revokes your license. We retain transaction records we're legally required to keep even after a payment reversal or account deletion.

Acceptable use

Don't use the Service to break the law or infringe others' rights; don't disrupt, probe, overload, or gain unauthorized access to it; don't resell or sublicense access; and don't use it to build a competing product. We may suspend or terminate access for material or repeated violations.

Availability, changes, and support

We aim to keep the Service available but don't guarantee uninterrupted or error-free operation, and we may change, suspend, or discontinue parts of it. Support is best-effort via [email protected]. Anonymous (signed-out) submissions may not receive a reply.

Termination

You may stop using the Service and delete your account anytime from the account portal. We may suspend or terminate access for material breach. On deletion, your license and account records are deleted as described in the Privacy Notice, except records we must retain by law.

Intellectual property; Logitech

The Service, the BoltMate name and branding, and the website content are ours or our licensors'. Logitech, Logi, Bolt, Logi Options+, and Flow are trademarks of Logitech Inc.; BoltMate is an independent companion and is not affiliated with, endorsed by, or sponsored by Logitech.

Third-party services

The Service relies on Stripe (payments), Microsoft Azure and Microsoft Entra External ID (hosting, database, sign-in), Resend (email), Cloudflare (DNS, email routing, dev-site hosting), and GitHub (release distribution). Your use may be subject to their terms; what each receives is in the Privacy Notice.

Disclaimers and liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available," and your use of it is entirely at your own risk. We won't be liable for indirect, incidental, special, consequential, or punitive damages, or loss of data or profits, and our total liability is limited to the amount you paid us in the prior 12 months — which, for free-trial users who have paid nothing, is zero. Nothing here excludes liability that can't be excluded under applicable law, or your non-waivable statutory rights as a consumer. If you're an EU/UK consumer, you keep the protections of your local mandatory law regardless of these limits or the governing-law choice below.

Governing law and changes

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-law principles, except as the consumer reservation above provides. We may update these terms; material changes will be posted here with a new date and, for account holders, announced by email. Continued use after changes take effect is acceptance.

Miscellaneous

If any provision is unenforceable, the rest remain in effect. These terms, with the EULA and Privacy Notice, are the entire agreement about the Service. You may not assign them; we may assign them to a successor to the business. We are not liable for delay or failure caused by events beyond our reasonable control.

Contact

Run by Jared Allen. Reach us at [email protected].